COVID-19 INFORMATION


At Hilton East, safety is our number one priority.  Please read these notices to learn how we are helping to make our facilities a safe and healthy place for our residents, staff, & visitors.
For other questions, please contact us today.

11/24/20

 Dear residents, family members, friends and staff:

 We are committed to keeping our residents and staff safe and we need your help. Unfortunately we have seen some positive COVID-19 cases in our facility. Visitors and healthcare personnel are the most likely sources of introduction of the virus that causes COVID-19 into the facility.

 To protect our residents, we have immediately taken the following actions to help prevent the spread of COVID- 19:

All visitations are suspended until further notice. No one other than vendors and healthcare professionals are permitted to enter the building. They are screened with a questionnaire and temperature check.

All group activities have been cancelled at this time

Communal Dining has been suspended and residents are being served in their rooms.

 The gift shop and bank are closed until further notice. Some exceptions may apply.

 All health care personnel are directed on proper PPE protocol and precautions.

We are regularly sanitizing all touchable surfaces.

Residents and staff are reminded to social distance, wash and sanitize hands frequently, and wear a mask when not in their rooms. Residents should remain in their rooms and ask staff for assistance if they need anything,

 We are monitoring temps on residents twice per day and assessing for symptoms of respiratory illness or other symptoms related to COVID-19.

 We are monitoring staff at the beginning of their shift for temperatures and symptoms of COVID-19. Any staff member who is showing signs of illness are asked to not report to work and call for further guidance. Any staff that test positive will be furloughed until further notice.

This is a very difficult time for all of us but if we remain diligent and use the proper precautions, we will get through this together!  Thank you for all of your support and understanding

For other questions, please contact us today.